Elevate CXNext Tour Stop
Orlando
Florida
- Date
- Saturday, September 26, 2026
- Time
- 6:00 PM
- Venue
- New Hope Church in Orlando
- 1102 26th Street, Orlando, FL 32805
Right after the Zero Divorce State of the Union
The Journey Continues
The Customer Is the Heart
Book Signing Tour
Meet Author Danise P. Frere Pirrus
Join Danise P. Frere Pirrus on the official Book Signing Tour for The Customer Is the HEART of Your Business. Meet the author, purchase your copy, have it personally signed, and discover how the H.E.A.R.T. Framework can transform customer service, Christian hospitality, leadership, and every interaction.
First Stop: Orlando
Cannot attend? Order your copy online.
Orlando • Sept 26
Author
Danise P. Frere Pirrus
The Tour
Follow the Book Signing Tour
The H.E.A.R.T. message is traveling across Florida. Join Danise P. Frere Pirrus at a city near you. Additional cities, venues, and dates will be announced soon.
Details Coming Soon
St. Petersburg
Florida
- Date
- Sunday, September 27, 2026
- Time
- To Be Announced
- Venue
- To Be Announced
Details Coming Soon
West Palm Beach
Florida
- Date
- Sunday, October 18, 2026
- Time
- To Be Announced
- Venue
- To Be Announced
More Cities Are Coming
The Book Signing Tour is growing. Additional dates and locations will be announced soon. Subscribe for updates and be among the first to know when Danise visits your city.
The Book
Discover the H.E.A.R.T. Framework
The Customer Is the HEART of Your Business lays out five principles for owners, leaders, and teams who want service and hospitality to become their advantage.
- HHear Your Customer
Listen first — to what is said and to what is felt.
- EExceed Expectations
Go beyond the transaction and deliver something memorable.
- AAct with Excellence
Consistency and care in every detail, every time.
- RRetain Through Relationships
Loyalty is built person to person, not campaign to campaign.
- TTransform Every Experience
Turn ordinary moments into the reason people come back.
$19.97
Order Your Copy The Author
Meet Danise P. Frere Pirrus
Danise P. Frere Pirrus is an author, customer experience advocate, entrepreneur, speaker, and coach committed to helping businesses, churches, leaders, and organizations create experiences in which people feel heard, seen, respected, and valued.
AuthorCX CoachSpeakerFounder, Elevate CX
Stay Connected
Join the H.E.A.R.T. Community
Free to join • No payment required • Get resources and news about upcoming events.
Buy the Book
Get Your Signed Copy
$19.97 per signed copy, personally signed by Danise and shipped to you. Ships to the address you provide at checkout.
FAQ
Frequently Asked Questions
The next tour stop is Orlando, Florida on Saturday, September 26, 2026 at 6:00 PM at New Hope Church in Orlando, 1102 26th Street, Orlando, FL 32805 — right after the Zero Divorce State of the Union.
St. Petersburg is set for Sunday, September 27, 2026 and West Palm Beach for Sunday, October 18, 2026. Time and venue details for both are coming soon — join the tour update list and we'll let you know first.
Yes. You can order your copy directly on this page through secure checkout, while supplies last.
Business owners, entrepreneurs, church and ministry leaders, and anyone on a customer-facing team who wants service and hospitality to become a real strength.
It's the approach Danise P. Frere Pirrus teaches for creating experiences in which people feel heard, seen, respected, and valued.
Copies of The Customer Is the HEART of Your Business are $19.97, and shipping details are collected at checkout.
Your shipping address is collected securely at checkout, and your order is shipped to that address.
Yes. Choose your quantity in the order form before continuing to secure checkout.
Bring the H.E.A.R.T. Experience to Your City
Would you like to host a book signing, workshop, church presentation, leadership training, or customer experience event with Danise P. Frere Pirrus? Contact ElevateCX Coaching to discuss bringing the Book Signing Tour to your city.